All of the products you see listed here are typically in stock and ready to ship. If for some reason the item you ordered is out of stock, we would notify you immediately. Orders usually ship same day if you pay before 5PM eastern time (unless they are a presell item which are clearly marked).
Some competitors take days to ship (to our amazement, some even takes weeks) the products you ordered. We, on the other hand, ship your order the same day or the next business day. After your order is shipped, your tracking number will be available by email.
We do not drop ship items like some competitors do. When you order product, it is shipped out from our warehouse here in New Jersey/New York. We stock all of the items that we list for sale.
Returns Information
We want you to be completely satisfied with your purchase. If you are not, simply return the items you don't want in new condition within 15 days and we will refund your money or exchange the item subject to return policy below. Dish antennas and auction sales are final and can not be returned. No refunds on system standard installation.
·20% restocking fee on returns or exchanges - No returns after 15 days from order date. Shipping damages and/or shortages must be reported to the carrier within 5 days

Defective units
Any defective unit must be returned to manufacturer you will find links on our homepage for Pansat, Coolsat, Viewsat (this 3 brands are protected by a 2 year manufacturer warranty)all others you can check your instructions book please make sure you read their returns policy we do not provide technical support please do not call us to ask how to install FTA equipment our telephone lines can only answer questions related to sales or tracing our operator are not trained for satellite installations support..

COD orders
We now accept COD orders in the US 48 state area including PR No international please a $15.00 flat fee apply you can use the same buy it now button and select money order or COD option at the check out time please make sure you write your order number and total amount we usually ship all orders same day if you order before 5PM sometimes we even dispatch orders till 7PM so look for your email with tracking number trace your package and have cash or a US Postal money order only we do not accept Cashier or personal check we usually call to ensure telefone number and names are correct on most of COD orders so if we are not able to comunicate with you we may never ship your order make sure you provide a real working phone number...
MegasatUSA.com and is not responsible for shipping damages.
·All credit card and shipping fees will be added to your restock fee. This includes our listing fee and final value fee.
Shipping Policy: Our shipping policies have been created to optimize value for our customers. We ship most orders same day by either US Postal Service or DHL. International shipments may take longer. All Express shipments will be given order processing preference over "Ground Shipping" also termed as "Best Way" . Tracking numbers and delivery confirmation numbers will be sent automatically to the email address that you provided when you ordered. We reserve the right to ship "best way" on all non-express shipments. We reserve the right to substitute and interchange equivalent express shipping methods between carriers. "Best-way" means that we will ship the packages by way that we feel is the best way to ship the item usually based on customer location and weight of the item. BEST WAY shipping is either by USPS Parcel Post or DHLground. Three day UPS service may be substituted for three day USPS service and DHL Next Day Service may be substituted for USPS Express. All shipments to PO boxes will be shipped via the closest USPS option. "Shipping Costs" refers to all expenses involved in the processing of an order and may not be limited to solely shipping charges.

Canadian Shipments / USPS Canadian Duties: We try to ship most parcels to Canada Via USPS Airmail because of the duties DHL imposes on Canadian shipments. We will not ship any item weighing over 20 lbs or having a value exceeding $50.00 via USPS Airmail because tracking systems are not reliable by this service. The brokerage fees by DHL can be found on their webpage. These fees are merely DHL brokerage fees and do not include Duties or Taxes which are based on the origin of the item, end use, and value. We encourage our customers to research the Brokerage fees, duties, and taxes that they should expect to pay before ordering by calling the DHL service line at 1-800-225-5345